We protect your information and your choices.
This Privacy Policy explains what information we collect, how we use it, when we share it, and the choices you can make. Use the search box to find a topic; use the Navigator to jump between sections.
1) Overview
We collect limited information to provide our website, support requests, event registrations, and to improve performance. We do not sell personal information.
2) Scope
This policy applies to our website, pages that link to this policy, and interactions with us such as inquiries, registrations, and support communications. It does not apply to third-party sites or services that may be linked from our pages.
3) Information we collect
Depending on how you interact with us, we may collect the following categories of information:
Information you provide: name, email address, phone number, organization (if provided), and message content when you contact us. If you register for a session, we may collect scheduling preferences and basic intake details you choose to share.
Automatically collected information: approximate location (derived from IP), device and browser information, pages viewed, and interaction events such as button clicks. This helps us understand site performance and improve content.
Cookies & local storage: we store your preference choices (like theme and cookie settings) on your device so the site behaves consistently across visits.
4) How we use information
We use information to: (a) provide and maintain our services; (b) respond to inquiries; (c) manage registrations and communications; (d) secure and troubleshoot the website; (e) understand usage trends; (f) comply with legal obligations.
We avoid collecting sensitive data. If you choose to include sensitive or health-related details in messages, you acknowledge you are voluntarily providing that information.
5) Legal bases (GDPR)
Where the GDPR applies, we process personal data under one or more legal bases:
Consent: for optional cookies or when you choose to share information through forms.
Contract: to provide services you request (such as registrations and confirmations).
Legitimate interests: to secure, maintain, and improve our website and communications, balancing these interests against your privacy rights.
Legal obligation: to comply with applicable laws and respond to lawful requests.
6) Cookies & similar technologies
We use browser storage (cookies and/or local storage) to support core functions and your preferences. You can control cookie categories in Privacy choices.
Strictly necessary: required for site functionality and security (cannot be disabled).
Functional: remembers preferences (like theme).
Analytics: helps us understand how the site is used. We only enable analytics if you opt in, when required.
To change settings at any time, open the Privacy choices modal from the top controls.
7) Sharing
We may share information with service providers (processors) that help us operate the website, communicate with you, and deliver services. They are authorized to use personal data only as necessary to provide services to us, and must protect it.
We may also disclose information if required by law, to protect rights and safety, or in connection with a business transaction (such as a merger, acquisition, or asset sale). If such a change occurs, we will provide notice where required.
8) Retention
We retain personal data only as long as needed for the purposes described in this policy. Retention periods depend on the type of information, why we collected it, and legal or operational requirements.
Typical examples: inquiry messages may be kept for a limited period to provide support and maintain business records; server logs may be retained for security, debugging, and reliability; preference settings remain on your device until you clear them.
9) Your rights & choices
Depending on your location, you may have rights such as: access to your personal data, correction, deletion, portability, restriction, objection to processing, and the right to withdraw consent.
CCPA/CPRA notice: we do not sell personal information. We also do not knowingly share personal information for cross-context behavioral advertising. If this changes, we will update this policy and provide opt-out mechanisms.
How to request: contact us using the information in the Contact section. For safety, we may need to verify your identity before fulfilling certain requests.
10) Security
We use reasonable administrative, technical, and organizational safeguards designed to protect personal data. However, no method of transmission or storage is fully secure, and we cannot guarantee absolute security.
If you believe your interaction with us is no longer secure, please notify us promptly using the contact details below.
11) International transfers
If you access our services from outside the country where our servers or service providers are located, your information may be transferred and processed internationally. Where required, we use appropriate safeguards such as contractual protections.
12) Children’s privacy
Our website is not directed to children under 13, and we do not knowingly collect personal information from children. If you believe a child has provided us with personal data, contact us so we can take appropriate steps to remove it.
13) Contact
For privacy questions or requests, contact us:
Email:
Phone:
Mailing: Laughter Therapy Institute, 2148 Willow Glen Avenue, Suite 410, Denver, CO 80202, USA
If you are in the EEA/UK and believe we have not addressed your concern, you may have the right to lodge a complaint with your local supervisory authority.